Our Story
About our company
16+ Years’ Experience in IT
We’ve achieve success through these 16 years, by hard work, dedication & commitment.
Who we are
Nexio Technology Support is a fast growing managed services provider to the Caribbean Market. A spin off from parent company Kool System which operated a support department for the last 17 years, we aim to make our clients’ lives easier by delivering technology solutions and services that drive business growth and competitive differentiation.
Through the delivery of innovative, flexible, cost-effective solutions and first-class customer service and support, we are the partner of choice for our customers.
The Nexio Difference
Our purpose is to make our clients’ lives easier, by allowing them to focus on what they do; their business. We do this by being the best at what we do, we deliver end to end with a team of passionate experts that will:
• We will Answer Your Call in 60 Minutes or Less- Guaranteed.
• Deliver on promises.
• We provide 24 hours support to our customers and will work until a solution is met.
• Our solutions will be designed with the clients’ needs in mind. Solutions that gives customers a seamless and integrated ICT experience.
• Quality- delivered through our team of certified and experienced IT professionals who work together to deliver premium level services using best-in-class technologies and industry best practices.
Our Solutions
Our solutions have been designed with the clients’ needs in mind. Solutions that gives customers a seamless and integrated ICT experience.
Whether you’re looking for opportunities to:
• Reduce or better manage IT spend
• Refresh and modernize IT infrastructure
• Increase staff productivity through new tool sets or user education
• Achieve operational efficiencies by integrating systems
• Improve collaboration between staff and clients
• Or simply to support your technical Staff
Our team have the deep expertise across the full ICT spectrum.
Our Vision and mission
We want to provide the highest quality technology-based Solution and services. We will do it by being passionate, consistent, personable, reliable and detailed. We will provide first class management and support, using cutting-edge technology, we will treat each client as a partner and provide them with the most effective solutions making technology an asset for them.
Having peace of mind when you know exactly how much you pay each month for your IT support is a good thing. For any further clarification, please don’t hesitate to contact us.