Full-Service Help Desk
Full-Service Help Desk
Our remote repair service makes it easy for everyone with computer problems no matter where you are in the world. Our On-site Support, our technicians can come to your business and get things back up and running fast! We also offer a full range of IT solutions for both your home and business needs.
We Offer:
Proactive communication so you'll always know what's next
Technicians versed in ITIL best practices
Support Technicians
24/7 Help Desk
Nexio is your one-stop-shop for all your IT support needs. Properly functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create several issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.
Our knowledgeable and proficient technicians know that you need your IT up and running properly if you want to meet your expectations. That’s why we offer our comprehensive help desk service. If your IT is on the fritz, call one of our certified technicians 24 hours a day, seven days a week, 365 days a year, and we will help your staff resolve their most annoying IT issues.
Real-Time Expertise Just a Phone Call Away
Our Technicians are Armed with Industry Leading Technology. As businesses have begun to implement some of today’s most powerful technology solutions to mitigate many of their company’s most pressing operational problems, they often demand that their IT staff have the availability to fix any problem that arises to avoid the costly downtime that can really sink the profitability of an organization.
In calling our comprehensive help desk for a resolution to your IT issues, our technicians will use our state-of-the-art remote monitoring and maintenance solution to securely gain remote access to the system in question. Our technicians are versed in ITIL best practices and can provide your organization the support that you need to keep your core technology functioning properly.
Keep downtime from plaguing your business’ operational efficiency.
Keep downtime from plaguing your business’ operational efficiency.
Our Help Desk solution provides the following features:
24/7/365 support from certified friendly and knowledgeable technicians
Technicians versed in ITIL best practices
Indexed logs for critical IT services
Fast and reliable call resolution
Remote access and support
Access to tiered support
If you are searching for a solution to support your company’s crucial end-point technology, look no further than Nexio technology solutions. If you would like more information about our 24/7 Help Desk and our other productivity-building managed IT services, contact us today.